We needed to work with someone that respected us as an individual customer not just as another number. Someone to trust working for a better environment and also offering good value for money. We found it all at Albus Environmental. A one site contract quickly turned into all sites due to an effective transition supported by good communications and account management.

Our decision to choose Albus has proved fundamental to achieving our goals of a zero to landfill solution. Not only have we finally achieved this, but we have gained a partner who has vastly improved the service we receive with their consistent approach in the way they fulfil our bespoke requirements through their pro-active and meticulous management of our healthcare waste needs.

I have found Albus Environmental, and Henry, to be flexible, responsive and supportive to our Business needs. We have experienced large surges in work through these unprecedented times, leading to sudden increases in our clinical waste stream. Albus have responded quickly and efficiently providing additional collections and waste storage on our site to prevent a build-up of our waste streams. They have also operated seamlessly through the pandemic, providing an essential service to our business.

Having Albus as a partner provides us with the most effective customer service and we know that our Account Manager can always be reached to ensure that all of our needs are met. In the event of an emergency situation such as additional stock requests and unexpected waste generated from our busy practices, they always go above and beyond to take care of our waste needs. This is so important to our practice because it allows us to concentrate on our customers and running the practices on a daily basis.